Basic Tips

Memo to passengers about the rules of behavior at Metro stations in case of dangerous situations
  • Example: basic iconAt an entrance and an exit from the station hold lobby doors not to injure a passengers behind you.
  • Example: basic iconFor avoid injuring on an escalator, to stand on the right, face-forward direction of motion, to hold a handrail, not to touch stationary parts and not to stay when you exit from the escalator. Juvenile children to hold by the hand or carry on hands.
  • Example: basic iconIf you see a passenger fell down on the escalator, or any things fell into to escalator elements, it is necessary to immediately stop the escalator by "Stop" switch, which located on a balustrade and to apply to the staff on duty on the escalator.
  • Example: basic iconIf an escalator suddenly stopped, it is necessary to accurately follow instructions of the staff on duty on the escalator.
  • Example: basic iconTo avoid falling on the ways of motion of trains you shouldn't cross a restrictive line at edge of a platform before a full stop of the train.
  • Example: basic iconIf you accidentally drop down any objects on the ways of motion of trains, it is necessary to apply to the staff of the station or the police officer. It is strictly forbidden to go down on the way and singly to try to reach things. Along a platform there goes the contact rail with tension of 825V, it is life threatening if you get close to it and touch it.
  • Example: basic iconIf you see a passenger fell down on the ways of motion of trains, it is necessary to immediately apply to the staff of the station or the police officer. In case of coming of the train to take measures to stop a train by giving a signal to the machinist by the circular motion of the hand.
  • Example: basic iconIn case of falling of the passenger on the way between carriages of train, which stands at the platform, it is necessary to hinder closing of a door of the carriage thus to draw attention of the machinist. If you are at this moment in the carriage – to use the connection «The Passenger – The Machinist».
  • Example: basic iconIf you fell down on a way of motion of trains (in lack of the coming train) and can singly move, quickly to go along a wall under the electronic clock. Expect the staff of the station who will bring you out of a tunnel.
  • Example: basic iconIf you fell down on the way of motion of trains and you were traumatized and can't singly move or you see the coming train, lay down in deepening between rails facedown and the head to the train. You should be in such position until the machinist of an electric train or staff of the station comes to the rescue to you. Don't try to hide under a passenger platform and don't try to singly getting out from the way. Along a platform there goes the contact rail with tension of 825V, it is life threatening if you get close to it and touch it. If you appeared under the carriage don't touch parts of the carriage they can appear energized.
  • Example: basic iconIf you see a passenger feels bad in the carriage, it is necessary to immediate apply to the machinist by the connection «The Passenger – The Machinist» and to report the matter, with specifying the carriage number. In this case the machinist will call the doctor to the nearest station.
  • Example: basic iconIf you see a passenger feels bad at the station, it is necessary to immediate apply to staff of the station or the police officer.
  • Example: basic iconIf there are hooligan acts in the carriage you should necessarily immediately apply to the machinist by the connection «The Passenger – The Machinist» and to report the matter, with specifying the carriage number. In this case the machinist will call the police squad to the nearest station.
  • Example: basic iconIf there are hooligan acts in the lobby or on the platform you should necessarily immediately apply to to the staff of the station or the police officer
  • Example: basic iconIn case of detection of suspicious and ownerless objects, don't touch them and don't use the cell phone, immediately apply to the police officer or the staff of the station.